WHAT OUR CUSTOMERS SAY ABOUT LA SPA & WHY THEY KEEP COMING BACK?

Hanoi has been Mr Kimmo’s home and place of work for the past four years; in 2015 he came across La Spa at La Siesta Classic Ma May and he is now a familiar face as one of the spa’s most loyal customers. Ever since his first visit he endeavors to find time for a treatment once a week, despite his busy work schedule which often takes him out of Hanoi.

So, what is about La Spa that entices him back? Although there are a number of branches in Hanoi, Mr Kimmo always chooses La Spa at 94 Ma May. Before becoming a devoted customer, he tried other spas but recognizes with hindsight they were rather mediocre. Now he only goes to La Spa, the one at 94 Ma May being his favorite. As he explains first impressions count. The quality and consistency of treatments, the techniques applied and overall service are excellent; he can feel everything is far superior to previous spas. This is why he keeps returning.

With over 30 therapies and treatments on the menu to choose from Mr Kimmo’s favorite is herbal therapy, sometimes combined with the Total Foot treatment. No spa can be successful without skilled therapists and those at La Spa are some of the best in the business. Sofia is Mr Kimmo’s favorite therapist while before her it was Angela. Their skills and techniques are a little different but both are excellent. He praises La Spa for its team of therapists who are caring, highly professional and ensure that all their customers feel totally comfortable.

Mr Kimmo,
Royal Norwegian Embassy